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Legal

Refund and Cancellation Policy

The platform applies a strict no-refund policy to all auction transactions.

Last updated · December 2024

Policy Overview

The platform applies a strict no-refund policy to all auction transactions. Users acknowledge these terms upon platform use.

1. No Refund Policy

  • No refunds are provided under any circumstances.
  • Auction participation is final and cannot be reversed.
  • Bid modifications and refunds are prohibited.
  • All payments are nonrefundable regardless of outcome.

2. Final and Binding Purchases

  • Auction winners must pay the final amount owed.
  • Completed transactions cannot be canceled post-auction.
  • Non-payment results in forfeiture of purchased items.

3. Non-Payment Consequences

  • Failure to pay within specified timeframes triggers account penalties.
  • Winners forfeit all rights to items.
  • Platform may reassign items to next bidders.
  • Repeated non-payment can result in permanent platform ban.

4. Fraudulent Activity

  • Detected fraud (fake accounts, manipulation, repeated non-payment) triggers account suspension or deletion.
  • Platform reserves legal action rights.
  • Permanent bans possible for malicious conduct.

5. Exceptional Cases

  • Technical errors or platform malfunctions may result in auction cancellation and fee refunds at platform discretion.
  • All other transactions remain final and nonrefundable.

Contact

Support is available for policy clarification.